prikaz prve stranice dokumenta DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA
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graduate thesis
DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA
2024. urn:nbn:hr:118:013053
Hodak, Danko
University of Rijeka
FACULTY OF LAW

Cite this document

Hodak, D. (2024). DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA (Graduate thesis). Rijeka: University of Rijeka, FACULTY OF LAW. Retrieved from https://urn.nsk.hr/urn:nbn:hr:118:013053

Hodak, Danko. "DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA." Graduate thesis, University of Rijeka, FACULTY OF LAW, 2024. https://urn.nsk.hr/urn:nbn:hr:118:013053

Hodak, Danko. "DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA." Graduate thesis, University of Rijeka, FACULTY OF LAW, 2024. https://urn.nsk.hr/urn:nbn:hr:118:013053

Hodak, D. (2024). 'DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA', Graduate thesis, University of Rijeka, FACULTY OF LAW, accessed 04 April 2025, https://urn.nsk.hr/urn:nbn:hr:118:013053

Hodak D. DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA [Graduate thesis]. Rijeka: University of Rijeka, FACULTY OF LAW; 2024 [cited 2025 April 04] Available at: https://urn.nsk.hr/urn:nbn:hr:118:013053

D. Hodak, "DIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA", Graduate thesis, University of Rijeka, FACULTY OF LAW, Rijeka, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:118:013053

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Metadata
TitleDIGITALIZACIJA HRVATSKE JAVNE UPRAVE - POVEĆANJE TRANSPARENTNOSTI RADA I KVALITETE PRUŽANJA USLUGA
Title (english)DIGITALIZATION OF CROATIAN PUBLIC ADMINISTRATION - INCREASING TRANSPARENCY AND QUALITY OF SERVICE PROVISION
AuthorDanko Hodak
MentorDana Dobrić Jambrović (mentor)
Committee memberLoris Belanić (predsjednik povjerenstva)
Committee memberDana Dobrić Jambrović (član povjerenstva)
Committee memberŽelimir Gržančić (član povjerenstva)
GranterUniversity of Rijeka
FACULTY OF LAW
Rijeka
Defense date and country2024-09-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Law
Abstract
Digitalna javna uprava kao koncept djelovanja javne uprave i dio središnjeg servisa građana treba dovesti do bržeg, učinkovitijeg i odgovornijeg pristupa uslugama. U Republici Hrvatskoj se digitalizacija javne uprave provodi već niz godina, odnosno od 2014. kada je s radom započeo sustav e-Građani kojim je do danas digitalizirano više od 100 usluga. Ključni preduvjet digitalizacije javne uprave jest odgovarajući zakonodavni okvir na nacionalnoj razini te na razini Europske unije. Premda Zakon o... More općem upravnom postupku iz 2009. sadrži niz odredbi koje omogućavaju uspostavu tzv. elektroničke javne uprave, njegove prve izmjene i dopune iz 2021. otvorile su put ka daljnjoj digitalizaciji javne uprave. Kako bi se uz normativnu analizu ukazalo i na stvarnu funkcionalnost digitalizirane javne uprave, autor navodi statističke podatke o broju korisnika sustava e-Građani. Poseban je naglasak na dostupnosti izjava o digitalnoj pristupačnosti, odnosno pristupačnosti službenih mrežnih stranica te na daljnjim izazovima digitalizacije javne uprave. Less
Abstract (english)
Digital public administration as a concept of public administration and part of the central service for citizens should lead to faster, more efficient, and more responsible access to services. In the Republic of Croatia, the digitization of public administration has been carried out for several years, i.e., since 2014, when the e-Citizens system began to operate, with which more than 100 services have been digitized to date. A key prerequisite for the digitization of public administration is... More an appropriate legislative framework at the national and European Union level. Although the General Administrative Procedure Act from 2009 contains many provisions that enable the establishment of the so-called electronic public administration, its first amendments from 2021 opened a further path toward further digitization of public administration. To point out the real functionality of digitized public administration in addition to the normative analysis, the author presents statistical data on the number of users of the e-Citizens system. Special emphasis is placed on the availability of digital accessibility statement, i.e., the accessibility of official websites and further challenges of digitization of public administration. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:118:013053
Study programmeTitle: Specialist Graduate Professional Study in Public Administration
Study programme type: professional
Study level: graduate
Academic / professional title: magistar/magistra javne uprave (magistar/magistra javne uprave)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2025-04-01 09:13:54
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